Our industry leading manufacturing client is recruiting an Information Communication Technology (ICT) Manager to join their team
NOTE:
- Must be willing and able to travel to the USA and southern Ontario, without restrictions, effective on the start date
RESPONSIBILITIES:- As the primary ICT point of contact for manufacturing coordinate all plant related ICT activities including management of ICT staff
- Manage critical ICT initiatives and system administration for all facilities through implementation of emerging technologies and management of global contracts and partnerships
- Lead the team providing technical support to employees in partnership with stakeholders across our lines of business
- Minimize lost production due to ICT-related issues while providing infrastructure and process support that are critical to meeting the objectives of manufacturing
- Work with internal business units to identify and prioritize technology needs and opportunities
- Oversee the achievement of departmental goals and opportunities, ensuring efficient operations of the quality service
- Ensure seamless integration of software and technology, to meet business needs, and ensure projects with technology components are delivered on time
- Ensure ITC services stay within developed budget constraints, managing budget and expenses
- Design IT training for employees on software and hardware usage, troubleshoot issues, and offer technical support as needed as a part of overall employee onboarding
- Develop strategic opportunities for advanced ITC partnerships across the organization including but not limited to: cybersecurity, audit requirements, disaster recovery plans, software/ hardware implementation
- Lead disaster recovery, business continuity planning, and security protocols to ensure systems and data integrity
- Act as a key decision-maker for major ICT investments, including hardware, software, and services, ensuring optimal returns on investment
REQUIRED SKILLS & QUALIFICATIONS:
- University degree in Computer Science, Information Technology, or a related field
- 10+ years of experience in ICT leadership or a related field, with at least 5 years in a leadership role. Manufacturing experience preferred
- Experience coaching and mentoring the development of ITC Teams
- Proven experience in managing large-scale ICT operations, infrastructure, and teams within a complex environment
- Strong technical expertise across a broad range of ICT systems, including ERP/MRP, cloud computing, data management, networking, and cybersecurity
- Deep knowledge of programming languages and operating systems current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
- Experience in developing and executing ICT strategies that align with business goals and drive measurable outcomes
- Excellent project management skills with a proven track record of delivering successful ICT projects on time and within budget
- Strong leadership and people management skills, with the ability to motivate and develop high-performing teams
- Exceptional problem-solving skills, with the ability to address complex technical challenges and deliver effective solutions
- In-depth knowledge of ICT industry best practices, standards, and emerging technologies
- Strong communication and interpersonal skills, with the ability to engage and collaborate with stakeholders at all levels of the organization
- Budget management experience, with the ability to optimize resources and manage costs effectively
MEDA offers an excellent referral bonus. Great candidates know great candidates.
MEDA Limited is an equal opportunity employer and does not discriminate in employment on the basis of any of the protected reasons as described in the Ontario Human Rights Code. We are committed to providing accommodations for persons with disabilities, as described in the Accessibility for Ontarians with Disabilities Act, 2005, reasonable accommodation requests will be reviewed and granted to those that request assistance during our hiring process.
